Frequently Asked Questions
Everything you need to know about bringing luxury into your home.
What is the typical shipping timeframe for LuxParlora furniture?
Most of our curated furniture pieces are handcrafted to order. Standard shipping typically takes 2-4 weeks, while smaller home decor items usually arrive within 5-7 business days.
Do you offer international shipping?
Yes, LuxParlora ships to over 50 countries. International shipping rates and delivery times vary by location and are calculated at checkout.
What is your return policy for home decor?
We offer a 30-day return window for most items in their original packaging. Please note that custom-made furniture and final sale items are non-returnable.
How can I track my order status?
Once your order has been dispatched, you will receive an email with a unique tracking number and a link to our logistics partner's portal.
Are your materials sustainably sourced?
At LuxParlora, we prioritize ethical craftsmanship. We work closely with artisans who use FSC-certified woods and eco-friendly textiles whenever possible.
What payment methods do you accept?
We accept all major credit cards, PayPal, Apple Pay, and offer flexible financing options through Affirm for larger furniture purchases.